Hotels continue to be my home away from home and though it can be stressful with all this travel, I’m blessed to have the business. Every month I seem to visit with you about the hectic nature of what I do, the explosive unpredictability of my calendar and the business of thinking. It is at the heart of what I do. Check out our weekly blog at www.creativeventures.com and click on Steve’s Corner to follow everything from new ideas to entertainment. I add a new post every Friday.
One of our real traction ideas for 2007 has been The Narrative Arc. The Narrative Arc defines behaviors, an often ignored part of building best practices. Our infatuation with statistics and the metrics that create them have often enticed us into believing that all our answers are found in the numbers. Don’t get me wrong, the numbers are critical to building growth strategies, but they don’t stand alone as the sole strategic platform for building organizational direction.
Look at Tiger Woods’ stats - they are staggering. But they alone don’t define his achievements. They are a RESULT of his behaviors, his approach to practice, to change, to depth of knowledge. Those behaviors balance the metrics as a FULL picture of Tiger’s best practices.
The best part of building Narrative Arcs (we have three working now) is that, when asked properly, people will tell you their behaviors. You may have to discover the patterns of their answers, but they will tell you.
Superior behaviors form patterns, and many are repeatable across product and division lines. Spend some time focusing on the behaviors that make you unique in your industry.
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