Date Description 6/2019 June Newsletter: Active Listening Strategies 5/2019 May Newsletter: Controlling the Client Experience 4/2019 April Newsletter: The Sum of Your Parts: How Businesses Get Stronger When Their People Get Better 3/2019 March Newsletter: The Application of 1st Principles on Your Business 2/2019 February Newsletter: Making Decisions Can Be Complicated But It Doesn't Have To Be 1/2019 January Newsletter: How Important Is The Language You Use 12/2018 December Newsletter: Measuring What Matters 11/2018 November Newsletter: How to Create Time for New Ideas 10/2018 October Newsletter: How to Create "WOW!" Moments in Your Client Experience 9/2018 September Newsletter: Part III of the Planning Process 8/2018 August Newsletter: Part II of the Planning Process 7/2018 July Newsletter: Part I of the Planning Process 6/2018 June Newsletter: A Strategic Approach to Task Management 5/2018 May Newsletter: The Art of Creative Restriction and its Application. 4/2018 April Newsletter: How to Manage Client Touchpoints. 3/2018 March Newsletter: Are Your Meetings Fatally Flawed? 2/2018 February Newsletter: Creating Clarity for Your Strategic Plan. 1/2018 January Newsletter: Finding Your Critical Mass. 12/2017 December Newsletter: Proven Strategies to Make You a Master of Your Time. 11/2017 November Newsletter: How to Develop a Client Centric Model. 10/2017 October Newsletter: Own the Day. 9/2017 September Newsletter: A Strategic Approach to the Client Experience. 8/2017 August Newsletter: Collaborate and Grow. 7/2017 July Newsletter: Problem Solving 101. 6/2017 June Newsletter: Defining What's Vital. 5/2017 May Newsletter 4/2017 April Newsletter 3/2017 March Newsletter 2/2017 February Newsletter 1/2017 January Newsletter 12/2016 December Newsletter 11/2016 November Newsletter 10/2016 October Newsletter 9/2016 September Newsletter 8/2016 August Newsletter 7/2016 July Newsletter 6/2016 June Newsletter 5/2016 May Newsletter 4/2016 April Newsletter 3/2016 March Newsletter 2/2016 February Newsletter 1/2016 January Newsletter 12/2015 December Newsletter 11/2015 November Newsletter 10/2015 October Newsletter 9/2015 September Newsletter 8/2015 August Newsletter 7/2015 July Newsletter 6/2015 June Newsletter 5/2015 May Newsletter 4/2015 April Newsletter 3/2015 March Newsletter 2/2015 February Newsletter 01/2015 January Newsletter 12/2014 December Newsletter 11/2014 November Newsletter 10/2014 October Newsletter 09/2014 September Newsletter 08/2014 August Newsletter 07/2014 July Newsletter 06/2014 June Newsletter 05/2014 May Newsletter 04/2014 April Newsletter 03/2014 March Newsletter 02/2014 February Newsletter 01/2014 January Newsletter 12/2013 December Newsletter 11/2013 November Newsletter 10/2013 October Newsletter 09/2013 September Newsletter 08/2013 August Newsletter 07/2013 July Newsletter 06/2013 June Newsletter 05/2013 May Newsletter 04/2013 April Newsletter 03/2013 March Newsletter 02/2013 February Newsletter 01/2013 January Newsletter 12/2012 December Newsletter 11/2012 November Newsletter 10/2012 October Newsletter 09/2012 September Newsletter 08/2012 August Newsletter 07/2012 July Newsletter 06/2012 June Newsletter 05/2012 May Newsletter 04/2012 April Newsletter 03/2012 March Newsletter 02/2012 February Newsletter 01/2012 January Newsletter 12/2011 December Newsletter 11/2011 November Newsletter 10/2011 October Newsletter 09/2011 September Newsletter 08/2011 August Newsletter 07/2011 July Newsletter 06/2011 June Newsletter 05/2011 May Newsletter 04/2011 April Newsletter 03/2011 March Newsletter 02/2011 February Newsletter 01/2011 January Newsletter 12/2010 December Newsletter 11/2010 November Newsletter 10/2010 October Newsletter 09/2010 September Newsletter 08/2010 August Newsletter 07/2010 July Newsletter 06/2010 June Newsletter 05/2010 May Newsletter 03/2010 March Newsletter 02/2010 February Newsletter 01/2010 January Newsletter 12/2009 December Newsletter 11/2009 November Newsletter 10/2009 October Newsletter 09/2009 September Newsletter 08/2009 August Newsletter
