This is the eve before I head out on one of the most challenging road trips in recent memory.
Lately, we have been doing a lot of time or project management workshops for our clients. It seems
Our Dazzling Blue program is centered on creating a client experience that separates and
We were recently working with a client on a project that had, at its core, the idea of
OK, my last entry was about the deplorable customer service culture where “I’m sorry” has become the
Yesterday I had a chance to see Pixar’s latest animated epic, Inside Out. Now I will provide full
If you are like most companies, by now you have come across the illustrious group known as
I was recently at dinner with a client who commented after the meal, “what great service.” I asked