This is the eve before I head out on one of the most challenging road trips in recent memory.
Your Sacred Time
Lately, we have been doing a lot of time or project management workshops for our clients. It seems
The Client Experience Doesn’t End At The Point Of Purchase
Our Dazzling Blue program is centered on creating a client experience that separates and
To Grow or Not to Grow
We were recently working with a client on a project that had, at its core, the idea of
What Can We Do For You?
OK, my last entry was about the deplorable customer service culture where “I’m sorry” has become the
We Are More Than Happiness
Yesterday I had a chance to see Pixar’s latest animated epic, Inside Out. Now I will provide full
Recruiting the Right Millennial Talent
If you are like most companies, by now you have come across the illustrious group known as
How High Do You Set The Bar?
I was recently at dinner with a client who commented after the meal, “what great service.” I asked