In working with a client on the creation of their culture, one of the key
A Seductive Cocoon
We are rapidly being seduced by an insidious force. It robs us of a bit of our humanity and its
Customer Service by Rote
"Hello Mr. Harvill and welcome to the __________________ hotel. Thank you for being a
Interupting the Universe
I just got back from my last road trip of the year. I was invited to present a two part offering of
Focus on Control
A lot of organizational and corporate success can be attributed to focus. Not just focus, but the
What’s in a Story?
In Jimmy Buffett's song Oysters and Pearls he talks about humans as storytellers: We're a pretty
An Intentful Mind
In our leadership program, The DNA of Success we have identified 11 key behavioral traits that
The Power of Story Continues . . . . . .
A number of our clients are actively moving many of their communication