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Client Experience

August 9, 2019 By Stephen Harvill Leave a Comment

The True Battleground

I live in a small lake community just outside of Austin proper.  In my little burg, there is a

Filed Under: Blog, Dazzling Blue Tagged With: business battlefied, business competitors, Client Experience, competition, competitive advantage, dazzling blue, grocery, heb, randalls

July 9, 2019 By Colin Harvill Leave a Comment

Are You Brand Aware?

Are you brand aware? I’m not asking if you are aware of the brands you love or even the brand that

Filed Under: Blog, Leadership, Story Tagged With: aware, brand, brand ambassadors, brand aware, brand identity, branding, Client Experience, Colin Harvill, Creative Ventures, Leadership, story, storytelling

January 8, 2019 By creativeadmin Leave a Comment

The ‘That’s OK’ Economy

  I recently wrote about how companies can provide small, unexpected surprises, based on

Filed Under: Blog, Consulting, Education Tagged With: Business, Business Basics, chick fil a, Client Experience, Creative Ventures, customer service, Rudy's BBQ, skill development, Steve Harvill, The 21 Secrets of Million Dollar Sellers, training

November 15, 2018 By Stephen Harvill Leave a Comment

I’m a Delighted End User

While it may seem small, the ripple effects of small things are extraordinary. -Matt

Filed Under: Dazzling Blue, Leadership Tagged With: Client Experience, Customer Experience

June 19, 2015 By Stephen Harvill Leave a Comment

The Gravity of Plan “B”

I'm sure you've noticed that despite all of your planning, from time to time, things seem to go

Filed Under: Ideas Tagged With: Client Experience

July 9, 2014 By Stephen Harvill Leave a Comment

The Importance of Experience

Being a specialist does not guarantee you a full roster of clients, but great knowledge of your

Filed Under: Ideas Tagged With: business concepts, Client Experience, Creative Ventures, Steve Harvill, Value Add

June 16, 2014 By Stephen Harvill Leave a Comment

Give Them What They Want.

On April 4th, the first movie blockbuster of 2014, Captain America: The Winter Soldier, hit the big

Filed Under: Uncategorized Tagged With: Accountability, Alamo Drafthouse, Client Experience, Creativity, Innovation, Leadership, Stephen Harvill

June 12, 2014 By Stephen Harvill Leave a Comment

Control Your Client Experience!

When you talk about an extraordinary client experience, you probably wouldn't think of Texas BBQ.

Filed Under: Consulting Tagged With: Client Experience, Rudy's BBQ

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